Frequently Asked Questions (FAQs)
General Questions
1. What types of fishing tackle do you offer?
We offer a wide range of fishing tackle, including:
Rods: Spinning, baitcasting, telescopic rods, and more.
Reels: Spinning, baitcasting, and trolling reels.
Lines: Monofilament, braided, and fluorocarbon lines.
Lures: Hard baits, soft baits, and topwater lures.
Accessories: Hooks, floats, tackle boxes, and other essentials.
2. How do I choose the right fishing gear?
Selecting the right gear depends on your fishing style, target species, and fishing location or contact us for expert advice.
3. Do you sell combos or starter kits for beginners?
Yes, we offer fishing tackle combos that include rods, reels, and accessories, ideal for beginners or those looking for convenience.
Ordering & Payments
4. How do I place an order online?
Follow these steps to place an order:
1. Browse our products and add items to your cart.
2. Proceed to checkout and provide your shipping details.
3. Choose a payment method and complete your purchase.
5. What payment methods do you accept?
We accept:
Credit/Debit Cards
UPI Payments
Bank Transfers
6. Can I modify or cancel my order after placing it?
Yes, orders can be modified or canceled within 24 hours of placement. Contact our support team for assistance.
Shipping & Delivery
7. What are your shipping charges?
Shipping charges depend on your location and order size. Exact costs are calculated during checkout.
8. How long will it take to receive my order?
Delivery typically takes 5-7 business days for most locations. Remote areas may take longer.
9. Can I track my order?
Yes, you’ll receive a tracking link once your order is shipped. Use it to monitor your shipment.
Returns & Refunds
10. Do you accept returns?
No, we do not accept returns. Please ensure you carefully review the product details before purchasing.
11. What if my order arrives damaged or defective?
If your order is damaged or defective upon arrival, contact us immediately with photos. We will work to resolve the issue promptly by offering a replacement or store credit.
12. Can I get a refund?
Refunds are only issued in rare cases, such as failed delivery or defective items.
Product Care & Support
13. How do I maintain my fishing tackle?
Rinse rods, reels, and lines with freshwater after each use.
Store gear in a dry, cool place to prevent corrosion.
Check our Product Care Instructions for detailed tips.
14. What should I do if a product is damaged during delivery?
If a product arrives damaged, contact us immediately with photos, and we’ll resolve the issue promptly.
Wholesale & Bulk Orders
15. Do you offer discounts for bulk purchases?
Yes, we provide special pricing for bulk or wholesale orders. Contact our sales team for a custom quote.
16. Can I become a distributor for Fiszon products?
Absolutely! Reach out to us for details on partnerships and distribution opportunities.
Customer Support
17. How can I contact Fiszon for help?
You can contact us via:
Phone: +91 7506452901
Email: help.fiszon@gmail.com
Contact Form: Available on our Contact Us page.
Still have questions?
Feel free to reach out—we’re here to assist you!